Friday, November 29, 2019
A Beginners Guide to the Neolithic Period
A Beginner's Guide to the Neolithic Period The Neolithic period as a notion is based on an idea from the 19th century, when John Lubbock split Christian Thomsens Stone Age into the Old Stone Age (Paleolithic) and New Stone Age (Neolithic). In 1865, Lubbock distinguished the Neolithic as when polished or ground stone tools were first used but since Lubbocks day, the definition of Neolithic is a package of characteristics: groundstone tools, rectangular buildings, pottery, people living in settled villages and, most importantly, the production of food by developing a working relationship with animals and plants called domestication. Theories In archaeological history, there have been many different theories about how and why agriculture was invented and then adopted by others: the Oasis Theory, the Hilly Flanks Theory, and the Marginal Area or Periphery Theory are only the most well-known. In retrospect, it does seem odd that after two million years of hunting and gathering, people would suddenly start producing their own food. Some scholars even debate whether farming- a labor-intensive task which requires the active support of a community- was really a positive choice for hunter-gatherers. The remarkable changes that agriculture brought to people are what some scholars call the Neolithic Revolution. Most archaeologists today have abandoned the idea of one single overarching theory for the invention and cultural adoption of farming, because studies have shown that circumstances and processes varied from place to place. Some groups willingly embraced the stability of animal and plant tending while others fought to maintain their hunter-gatherer lifestyle for hundreds of years. Where The Neolithic, if you define it as the independent invention of agriculture, can be identified in several different places. The main hubs of plant and animal domestication are considered to include the Fertile Crescent and the adjacent hilly flanks of the Taurus and Zagros mountains; the Yellow and Yangtze river valleys of northern China; and central America, including parts of northern South America. Plants and animals domesticated in these heartlands were adopted by other peoples in adjacent regions, traded across continents, or brought to those people by migrations. However, there is increasing evidence that hunter-gatherer horticulture led to independent domestication of plants in other locations, such as Eastern North America. The Earliest Farmers The earliest domestications, animal and plant (that we know of), occurred some 12,000 years ago in southwest Asia and the Near East in the Fertile Crescent of the Tigris and Euphrates Rivers and the lower slopes of the Zagros and Taurus mountains adjacent to the Fertile Crescent. Sources and Further Information Bogucki P. 2008. EUROPE | Neolithic. In: Pearsall, DM, editor. Encyclopedia of Archaeology. New York: Academic Press. p 1175-1187.Hayden B. 1990. Nimrods, piscators, pluckers, and planters: The emergence of food production. Journal of Anthropological Archaeology 9(1):31-69.Lee G-A, Crawford GW, Liu L, and Chen X. 2007. Plants and people from the Early Neolithic to Shang periods in North China. Proceedings of the National Academy of Sciences 104(3):1087-1092.Pearsall DM. 2008. Plant domestication. In: Pearsall DM, editor. Encyclopedia of Archaeology. London: Elsevier Inc. p 1822-1842.Richard S. 2008. ASIA, WEST | Archaeology of the Near East: The Levant. In: Pearsall DM, editor. Encyclopedia of Archaeology. New York: Academic Press. p 834-848.Wenming Y. 2004. The Cradle of Eastern Civilization. pp. 49-75 in Chinese Archaeology in the Twentieth Century: New Perspectives on Chinas Past, Volume 1. Xiaoneng Yang, editor. Yale University Press, New Haven.Zeder MA. 2008. Domestication and e arly agriculture in the Mediterranean Basin: Origins, diffusion, and impact. Proceedings of the National Academy of Sciences 105(33):11597-11604. Zeder MA. 2012. The Broad Spectrum Revolution at 40: Resource diversity, intensification, and an alternative to optimal foraging explanations. Journal of Anthropological Archaeology 31(3):241-264.Zeder MA. 2015. Core questions in domestication research. Proceedings of the National Academy of Sciences 112(11):3191-3198.Zeder MA, Emshwiller E, Smith BD, and Bradley DG. 2006. Documenting domestication: the intersection of genetics and archaeology. Trends in Genetics 22(3):139-155.
Monday, November 25, 2019
Free Essays on Physical Abuse
ââ¬Å"Physical Punishment: Is it abuse?â⬠By Han Simpson Imagine that you are a child again. Remember when your Dad told you not to do something and you did it anyway? You knew what was coming next when he found out that you disobeyed him, youââ¬â¢d be getting a good old-fashioned spanking. As a child, I remember always getting into some kind of trouble. I also remember always getting a lot of ââ¬Å"assâ⬠whippings. I never hated my parents for doing spanking me, either. Is abuse the same as spanking a child? Different people look at physical punishment differently. Many people in todayââ¬â¢s society believe that if a child is physically corrected, it is abuse. To others, physical punishment is accepted and practiced. Looking back in time, a ââ¬Å"spankingâ⬠was accepted in society in the first half of the twentieth century. The emphasis and concern of child abuse was minor from the 1920s to the 1960s (Lindsay 1). The reason for this fact was because most parents were more comfortable in physically punishing their children because it was expected and thought of as a way of raising children right. Todayââ¬â¢s society is much different from early twentieth century society. ââ¬Å"The secular philosophy that a parent who resorts to corporal punishment as a child disciplinary measure is angry and out of control has influenced their mindsetâ⬠(Dunlap 1). These people have accepted the idea that physical discipline is a form of child abuse. I believe that ââ¬Å"spankingsâ⬠are part of good child rearing and is very different than abuse. Abuse is when a parent takes the childââ¬â¢s punishment to an extreme point, while a spanking is done out of love and correction - not anger. I also believe that if the child is not corrected when he is younger and a consequence is not given, the child will continue to do wrong and get worse as he gets older. Physical abuse has many forms. It can involve the hitting of a child with hands, feet, or an object such as ... Free Essays on Physical Abuse Free Essays on Physical Abuse ââ¬Å"Physical Punishment: Is it abuse?â⬠By Han Simpson Imagine that you are a child again. Remember when your Dad told you not to do something and you did it anyway? You knew what was coming next when he found out that you disobeyed him, youââ¬â¢d be getting a good old-fashioned spanking. As a child, I remember always getting into some kind of trouble. I also remember always getting a lot of ââ¬Å"assâ⬠whippings. I never hated my parents for doing spanking me, either. Is abuse the same as spanking a child? Different people look at physical punishment differently. Many people in todayââ¬â¢s society believe that if a child is physically corrected, it is abuse. To others, physical punishment is accepted and practiced. Looking back in time, a ââ¬Å"spankingâ⬠was accepted in society in the first half of the twentieth century. The emphasis and concern of child abuse was minor from the 1920s to the 1960s (Lindsay 1). The reason for this fact was because most parents were more comfortable in physically punishing their children because it was expected and thought of as a way of raising children right. Todayââ¬â¢s society is much different from early twentieth century society. ââ¬Å"The secular philosophy that a parent who resorts to corporal punishment as a child disciplinary measure is angry and out of control has influenced their mindsetâ⬠(Dunlap 1). These people have accepted the idea that physical discipline is a form of child abuse. I believe that ââ¬Å"spankingsâ⬠are part of good child rearing and is very different than abuse. Abuse is when a parent takes the childââ¬â¢s punishment to an extreme point, while a spanking is done out of love and correction - not anger. I also believe that if the child is not corrected when he is younger and a consequence is not given, the child will continue to do wrong and get worse as he gets older. Physical abuse has many forms. It can involve the hitting of a child with hands, feet, or an object such as ...
Thursday, November 21, 2019
Leading and Managing in Nursing Case Study Example | Topics and Well Written Essays - 500 words - 41
Leading and Managing in Nursing - Case Study Example According to the research findings, it can, therefore, be said that Ryan is not a shy nurse and is a risk taker as is evident from his move from a large hospital to a small one and the fact that he has not yet given up on his graduate studies simply because the rest of the nurses are dissuading him to do so. He can use his courage and relentlessness and approach the Chief Nursing Officer on the position and pledge to work hard. The Chief Nursing Officer is also new to the hospital just like Ryan is and hence this is another resource he can exploit and put in his own advantage as the two are new and share knowledge, experience, and vision the rest of the staff does not have. This might gain him not only entry into the governance structure but a good position in shared governance the structure as well. Ryan can use his previous job as a resource to grant him entry into another job with a positive work environment. The fact that he worked for over a year in a big renowned hospital immed iately after completion of his undergraduate course indicates that he is an exemplary student who deserves to be in any good hospital. He can also use his political influence as a practice council member in Magnet Hospital to indicate that he has big dreams and is a visionary leader who is not only lazy and contented at being on the hospital bedside but would like to join the leadership and bring more changes in the nursing world. This should be corroborated by his almost immediate entry into a graduate program which many people delay until they are older and have gained several years of experience. Ryan should inform them about individual rights each nurse has on how to run his or her life. His rights permit him to advance his education to whatever level he wants and no one can question him or dissuade him from doing that. Since the negative comments are likely to lead to conflict most of the time, Ryan should employ conflict resolution skills as well as collective bargain methods to redirect their comments.
Wednesday, November 20, 2019
Using theories and research from the psychology and work module, and Essay
Using theories and research from the psychology and work module, and with reference to your placement year, critically examine the importance of individual differences and organisational behaviour at work - Essay Example In this paper I will attempt to elaborate on how individual differences and organizational behaviour influence the work process. To better deliver and communicate my point I decided to focus on two topics ââ¬â leadership and approaches to work motivation. The organization that I choose as placement is in the customer service industry, so the priority for the company is to keep the customers satisfied, creating company loyalty policies. Drenth (1998) outlines briefly that the history of work psychology dates back from hundred years ago, when scholars, researchers and psychologists started to analyze the circumstances of the industrialization on the overall work processes. The specificities around that workload, and the labour market in the industrial era posed significant questions about the sickness absences, child labour, occupational stress, welfare differences and training and development devices. All these led to the creation of organization psychologists who provided care for the workers (Drenth, 1998). Even though technology become all too important, human factor enriches the work process to an irreplaceable degree. Therefore, studying human factor determines the main tendencies in work psychology. People at work are constantly interacting with each other, they exchange skills, obtain new knowledge through training, though still each employee besides the particular work role that he is performing remains individual, with his unique behavioural characteristics, personal attitude, reactions and style. The topic of leadership is significant not only for the organization and psychology at work, but also for the whole social science field. Furnham (2005) notes that authors from various disciplines from literatures, economics, and management are trying to determine the factors that make ââ¬Å"goodâ⬠leaders and what are their strengths and personal
Monday, November 18, 2019
AIG Insurance Essay Example | Topics and Well Written Essays - 750 words
AIG Insurance - Essay Example Though the company had to endure seventeen long years in the wait, the breakthrough came when AIG had already owned twelve subsidiaries in China allowing it to apply for an insurance license. The group had access to the Chinese market through its subsidiaries and by getting licenses to sell various insurance products in multiple cities, AUIG was able to break into the institutional void of the Chinese market. The manner in which AIG tailored its products to suit the Chinese market was another way in which the company ensured that its preciously procured licenses were not wasted away. The institutional void in the Chinese market was filled not only by AIG but later on by the Italian insurance giant too. However, AIG had the benefit of being the first in the market. The framework developed by Khanna regarding strategic policies and planning of an insurance company provides set guidelines that can be adopted by firms entering newer markets. The emphasis of companies should be to develop global policies and strategic standards in homogenous markets. However, the Chinese market was not comparable to any previous market that AIG had operated in - the key was to use Khanna's framework and adopt the insurance products in order to suit the Chinese market. AIG trans... It is obvious that there was no lying on part of AIG, however, the emphasis of the marketing program was to project the life insurance policies as savings schemes so that the Chinese market would pay attention to the products. The FSA's developed by AIG in the markets provided it the advantage that it needed in the Chinese market. It allowed AIG to target the Chinese population and attract it to products that had not been there in the market earlier due to the institutional voids. However, AIG was not able to reap the complete benefits of the first mover's advantage due to the other companies getting licenses for insurance in the Chinese market soon after. This led to a reduction in the effectiveness of the program that AIG had initialized and in spite of the fact that it had invested in training and agents earlier, the company was unable to create a huge mark in its profits due to the benefit is had procured so preciously. Question 4 AIG was able to thrive in the market as the leader for several years because of its operational effectiveness. However, the FSAs developed in the Chinese market shield it from competition. The competition in the market was inevitable for AIG and thus the overtaking of AIG was evident once the Chinese market was open to further foreign insurance companies. The question was always a matter of time: the duration that AIG spent as the market leader was critical for it and was the best time for it to make profits from operations. The Italian invasion of the market proved to be fatal fgor AIG as it never recovered. Profitability was not the central goal of AIG; it needed something beyond that. Its first mover advantage got eroded once the Italians got hold of
Saturday, November 16, 2019
Essentials of Tourism and Hospitality Operations
Essentials of Tourism and Hospitality Operations Assignment title: Essentials of tourism and Hospitality operations Introduction The dynamism around the world has many reasons. Tourism organizations are working in order to make all corners of the world easy to visit. The globalization as defined by Scholte J. (2000),â⬠A world wide process of spreading objects and experiences to people at all the corners of the earth (e.g. spreading computing, television, etc.)â⬠, lead the tourism to merge. A hotel is an organization that plays a major role in the tourism and hospitality operations. It has several departments with specific roles. Examples of these are: Front office, food and beverage, housekeeping, maintenance and security. All these departments work together, for the guest to have a good stay. This team work contributes to make more profit for the hotel. States Huyssten et al (2001) This assignment is focus on the front office and housekeeping and based on researches from different writers and the pepper club hotel. Pepper club is a five star hotel located into Cape Town on 167, loop street. Pepper club has 210 bedrooms, a fitness room, an Odeon cinema, a bar called paparazzi, a restaurant called Sinatra, penthouse with swimming pool. Pepper club hotel is not far from the wonderful table mountain. Their future plans are to develop all the sectors of the hotel. Hassanien et al (2010) recommends that a hotel should consider updating facilities and all the sectors of the hotel. The front office The front office is the front of the house. This is the department that welcomes the guest and helps him for checking in and out. The front office manager is responsible of all the activities in the front office and for training all the workers in this department. In order to maintain the standard, he has to make sure of selecting good personnel, easy to be trained and quick learners. This people should work with high manners and behaviors in a professionalism way. Gillespie (2007). Many services are organized in the front office, such as reception, switchboard, reservation, concierge, potter, casher and guest relation. The same, as listed, at pepper club, these are the services organized in front office. But at pepper club, the potter is working under the concierge and it is called concierge and pottering. Reception A receptionist is the person who is handling guestââ¬â¢s check-in and giving him information about the entire department in the hotel. ââ¬Å"A well-functioning reception gives the guest a good impression of the hotel. This helps to establish the hotelââ¬â¢s image and reputation, as well as to encourage the guest to return in the futureâ⬠.page107, Baker et al (1994). Being the first person to meet the guests on checking in or when he/she walks in for any information, the receptionist should be able to give a good impression to the guest with a nice smile, a tone of voice, though the first impression last. Baker et al (1998) At pepper club, the reception is the first service to interact with the guest when arriving at the hotel. The main duties are: welcoming and checking-in of a new arrival, selling the facilities of the hotel, providing guest information for other services of the front office and other departments of the hotel. For a group arrival, at pepper club, the reception has to prepare documentations that will be required by the guests. Envelopes are prepared with letters inside to explain facilities to the guests in the language they understand Switch board As similar to Kappa et al (1997), this is the controller of the calls from outside and sends them to the relevant department or room. The person working here should be able to listen and speak clearly to the phone and have a good telephone manner. At pepper club, the switchboard does the same. But it also help in switching calls from one service or department to another, in case, if the caller does not know the number of the relevant service or department. Reservation In the same idea with Henning, R. (2003), there are many ways of doing reservation. This can be done through internet (web site, e-mail, twitter, face book), telephone, fax, walk in. As we advertise the hotel we must be able to handle with reservations in any way that it comes to us. There for we should have trained personnel who can professionally handle it. According to Gillespie (2007), all the workers should behave professionally when doing their duties. There are procedures to follow to make a reservation, and these are the same for everyone. There are not special enquiries for any reservation. It is very imperative to have a reservation chart so we will not keep the guest waiting while we are busy looking for information to give him. ââ¬Å"The most important administrative document is the reservation chartâ⬠. Henning, R. (2003) This should be checked to see if there are available rooms. Taylor, M. et al (1999) identifies two ways of making reservation, as follow: -Advance reservation: At pepper club the person working in this area makes bookings, deal with agencies and writes queries. In planning and preparing the guestââ¬â¢s needs, the advance reservation is preferable, because it gives you more time to do so. This idea is also supported by Taylor et al (1999). The reservation in advance is better because nothing will be in rush, you know already about the guest arrival and you expect him to arrive. If it comes that you find out about the reason of the guestââ¬â¢s trip, you will be able to prepare decoration for such event. For example a booking for a honey moon, I will organize a decor according to the event. -same day reservation: This kind of reservation should be handled with lots of care. States Whyte, S.(2006), some tourists arrive in town with nowhere to sleep and start to look for accommodation, calling here and there. A guest, who calls for same day reservation, should pay in advance and his referral source and preferences should be recorded. The person whoââ¬â¢s doing reservation uses two types of reservation system. At pepper club they use the electronic system and the manual system. The electronic system used at pepper club is opera system, for any reservation on line. The manual system used at pepper club is the reservation chat. Hunters, G. et al (2010) states, ââ¬Å"An operation system of reservation enquiries tracks availability and rates and provide management and supervisors with essential reports.â⬠page 369 Check-in and out This will be explained according to the pepper clubââ¬â¢s way. After arriving and entering inside the building, the guest has to present his/her passport. A registration card recorder will be given to him to fill up (home address, mobile number, etcâ⬠¦) and the receptionist will make a copy of it. After that he signs and binds himself to the rules of the hotel. The receptionist will ask the guestââ¬â¢s credit card for the credit card authorization for any extras or incident that can happen during his stay. The guest will always be accompanied to his room, by an associate. He will receive a call, from reception within 20 minutes of arrival. No guest will ever be roomed in unmade accommodation. Should there be early arrivals that cannot be accommodate immediately, areas will be arranged with coffee, tea, Danish, newspaper and the availability of telephones/email for the guest in the lounge area. On checking out all the bills will be printed and presented to the guest. If ther e is any change to give to the guest that will be ready, for the guest will not have to wait. Everything should be done the night before the departure day of the guest. The potter will carry the luggage from the room to the car. Concierge At pepper club the concierge is focus on all guestââ¬â¢s services, he is responsible of all the potters. The concierge is locating the guest sites to visit, organizing transport, he also get all the deliveries for the guest from outside. Huyssten et al (2001) identifies that, the concierge is the person who links the guest to the outside services, such as tourism agencies. Being, in charge of the guest satisfaction, he consults to make itinerary. Potter At pepper club, the potter is working under the concierge but having specific duties such as: caring the luggage for the guest to and from the room. Rooming the guest when he checks- in. Huyssten et al (2001) support this idea saying, when the guest is checking out, the potter has to make sure that the guest did not forget anything behind and he should check the room if there is any damage and report to the reception. If the guest booked the hotelââ¬â¢s car, the potter is the one who will be in charge to go with the car and the guest from the airport. Cashiering At pepper club, the cashier is dealing with all the cash in the hotel. He also deal with end of shift, balance the total cash, credit card transaction and foreign currency. Huyssten et al (2001) share the same idea with pepper club, saying that, he closes the specific transactions taken for the day and get generally get checked to see it balances. Guest relation At pepper club, the guest relation is the guest assistance provider. He gets closer to the guest, provides assistance for him, sold guestââ¬â¢s problems and make the guest feel comfortable offering him personal service. Denney et al (2007) says, to provide assistance he has to know the guestââ¬â¢s preference, request, there for, programs can be designed, where by all guestââ¬â¢s requests, preference, will be logged. The link The link between the front office and other department is to make each department aware about what is happening or what is going to happen about the guestââ¬â¢s need, concern and what he expect from the hotel. Because each department has got responsibilities, for the guest to have a good stay. The food and beverage for example, has to know about the arrival to prepare food and drink according to the number and preference if there is any. The room service should also be kept in touch, for; the guest can request any service in the room. If it is about fixing anything the maintenance should be aware. Huyssten et al (2001) identifies that, the front office is the link between the guest and all the departments. Guest cycle The front office department has got large responsibilities to support guestââ¬â¢s services. There for the front office operations are largely defined by the type and number of transactions made during different stages of the guestââ¬â¢s stay. As mentioned by Baker et al (1994), a typical stay will be divided into 4 stages: pre-arrival, arrival, occupancy and departure. At pepper club the guest cycle is considered as the guest journey through the hotel, from the reservation (pre-arrival), arrival (check-in), occupancy (enjoying), to departure (check-out). Agreeing with 4 phases of the guest cycle, but after departure, still the hotel will follow up to know about the feedback. Did he enjoy his stay in our hotel? I will suggest a fifth phase which is the feedback. Methods of payment The method of payment is the way which the guest handles his payment through. There are different methods of payment. Each guest has his way of payment which is easy or possible for him. Some of these methods are: cash, credit cards, travelersââ¬â¢ cheques, cheques, credit facilities, travel agency voucher. Huyssten et al (2001) This applies also at pepper club, this methods of payment are experienced in the same way. Daily banking According to the pepper club way, all charges, postings, payments dealt with during the shift must balance with opera. At the end of the day, the audit casher closes the baking but before that he/she has to check all the balances on opera. Housekeeping Keeping the house is to maintain it in a good state. The housekeeping plays a major role to develop the economy of the hotel. By keeping the establishment and all the furniture clean, the housekeeping saves as many costs as possible. Branson, Lennox (1998) Role of the housekeeping The role is basically, cleaning and maintaining the standard. Make sure that all the public areas are clean. Branson, Lennox (1998) states, in any establishment, the housekeeping is the department that works to make people feel comfortable staying in the building. At pepper club the housekeeping should service daily the suites, during late morning and early afternoon or at the guest convenience. Essential high quality toiletries will be provided and the turn down service will be prepare in the early evening. An overnight laundry service will be also offered. A daily pre-shift meeting will be held by the executive housekeeper. This will cover the previous dayââ¬â¢s inspections, cleaning procedures, wearing of uniforms and guest relations. Furniture As the hotel is receiving guests from different background, countries and cultural traditions, each guest should be comfortable to stay in our hotel. Henning et al (1999) states that, ââ¬Å"furnishing should look comfortable and welcoming, so that guests can feel that they can relax there. Use as much upholstered furniture as possible.â⬠All furniture should be according to the standard of the hotel and the status of the room where the item will be used. I agree with Branson, Lennox (1998) saying, it will be very important that the item should be easily movable. Cleanliness Cleaning is to maintain the good state of the house hygienically and by appearance. Cleaning keeps the house and all the furniture against deterioration. For all the linen used in different sectors in the hotel, the housekeeping is responsible of keeping them clean and ready to be used. In the same idea with Branson, Lennox (1998), kitchen, bar, restaurant, banqueting, etc, the supervisor or manager of these relevant sectors should keep a happy atmosphere between him and the housekeeper to ensure that all the linens are exchanged on time. What happen at pepper club is the suites will be serviced daily, during late morning and early afternoon or at the guest convenience. Essential high quality toiletries will be provided and the turn down service will be prepare in the early evening. The hotel will also offer an overnight laundry service. *Turndown All suites must be serviced nightly; bed turned down with sheet folded, on the entry side, at a 450angle. Curtains closed, one or two lamp turned one according to the procedure. Room attendant to replace all dirty towels with clean ones, toilet articles rearranged, toilet papers refolded. Bath to be cleaned, friction towels placed on floor at each bedside, gowns and good night amenity placed at bedside, any loose clothing or shoes should neatly folded and hung in closet, fresh ice should be brought in and placed in room with mineral water and fresh lemon slice. The turn down service will not start before 7:00 pm. *laundry and valet As an extra added service to the hotel, pressing is to be made available throughout the day. This service is available seven days a week with the quickest possible return. As a guest will be taken to his/her suite on arrival, the associate will ask if there is any immediate pressing to be done and take some to the valet. Guest pressing will be done immediately. Suits and dresses are to be returned in wicker baskets with a paper inlay. *Public rest rooms They must be checked every 15 minutes by the public areas attendant, as the hotel is also judged by the rest rooms. Both hand cloths and paper cloths will be provided. *Pool procedures The houseman will arrange and rearrange, however necessary, throughout the day, the pool area as uniform as possible. He will clean the pool before it opens in the morning and at the close in the evening. The pool area will be policed during the day for cigarette butts, paper container, etc. The houseman will arrange lounge chairs for guests and ensure necessary towels are available. At night he will leave the pool deck thoroughly clean and rearrange the furniture as per standard set-up. Magazines, lotions, tanning oils, sunglasses, baseball caps with logo will be available for sale. Inspection To inspect is to control if the level of the cleaning performance reaches the standard. Though a cleaning schedule should be designed to specify who is doing what, when and how. For Henning (2007), the supervisor or the executive housekeeper will check-up to appreciate or correct if necessary. Security To secure is to keep out of danger. In a hotel, it is very important for all the staff to mind the security, as it is not only one personââ¬â¢s matter. Danger could come from any sector, so everyone working in the hotel should be able to report suspicious movement or any hazard around the building. ââ¬Å"Security is not the prerogative of any one person in an establishment â⬠¦Staff should realized the necessity of not giving information regarding internal mattersâ⬠.page54 Branson, Lennox (1998) Conclusion Economic, politic, religious, social, cultural, etc, these may be reason of the dynamism around the world. Spreading objects and experiences to people at all the corners of the world, makes people move around. Our assignment was showing a good welcoming procedures, to people visiting our place. From different writers and the pepper club hotel, we can understand the major role of the hotel within tourism and hospitality operations. One of its departments was subject of our studies. We are so glad finishing explaining and describing the front office and housekeeping and their role within a hotel. We are great full to the pepper club hotel staff for their assistance which was very helpful. It could be difficult for us to complete this assignment without their help. All the ideas in this assignment did not come from us, the books we red from different writers were also very helpful. References -Baker, S., Bradley, P. and Huyton, J. (1994) Principles of front office operations: Hospitality press, Australian edition, London -Baker, S., Bradley, P. and Huyton, J. (1998) Principles of front office operations: Hospitality press pty ltd, Australian Material, London -Baker, K. and Huyton, J. (2001) Hospitality Management and Introduction: Hospitality press, LOndon -Denney, G., Rutherford, Ph., D., Micheal, J. and Oââ¬â¢fallon (2007) Hotel Management and Operations, 4th edition, John Wiley and sons inc., London -Clayton, W., Barrows and Powers, T. (2009) Introduction to the hospitality industry, 7th edition, John Wiley and sons inc. Amazon, USA -Henning, R., Koster, C. and Wilense, C.(1999)Your own guest house, J.L. Van Shaik publishers. -Hunters, G., Tinton, T. and Mannall, C. (1999) Hospitality supervision level 3 S/NVQ, Cengage learning EMEA, LOndon -Taylor, M. and Taylor, R. (1999) Start and run a bed and breakfast: Self-consil press, London -Whyte, S. (2006) Starting and running a BB : How to books, London -Henning, R. (2004) Effective guest house management : Juta co ltd Cape Town -Kappa, M., M., Nitschke, A. and Shappert, B., P (1997) Housekeeping management: American hotel and lodging association .Canada -Branson, J., C. and Lennox, M. (1998)Hotel, hostel and hospital housekeeping : copyright Joan C. Branson and Margaret Lennox -Henning, R. (2007) Guest house management : Juta co ltd, Cape Town -Hassanien, A., Dale, C. and Clarke, A. (2010) Hospitality business development: Ahmed, H., Crispin D. Alan C. published by elsivier ltd, London -Gillespie, A. (2007) Shutters hospitality studies: Shutter shooter publishers Pty, Ltd, Pietermaritzburg area, South Africa. -Huyssten, H., V., Nanny, R., Diedericks, T., Steyn, M. and Steynberg, M. (2001) Hotel-keeping and catering to day: Nasou, Cape Town Suzi , Mujingila CTH no. 76480 Front office and Housekeeping. [Type text]Page 1
Wednesday, November 13, 2019
Sigmund Freud Essay -- essays research papers
Introduction à à à à à Sigmund Freud was born on May 6, 1856 in Freiberg, Moravia in 1856. When he was four years old his family moved to Vienna. Due to his Jewish heritage, Freud left for England when the Naziââ¬â¢s took control of Austria. Freud always considered himself first and foremost a scientist, endeavoring to extend the compass of human knowledge, and to his end, he enrolled at the medical school at the University of Vienna in 1873.à à à à à à à à à à Sigmund Freud elaborated the theory that the mind is a complex energy-system, the structural investigation of which is proper province of psychology. He articulated and refined the concepts of the unconscious, of infantile sexuality, of repression, and proposed a tri-partite account of the mind's structure, all as part of a radically new conceptual and therapeutic frame of reference for the understanding of human psychological development and the treatment of abnormal mental conditions. Freud's innovative treatment of human actions, dreams, and indeed of cultural artefacts as invariably possessing implicit symbolic significance has proven to be extraordinarily fecund, and has had massive implications for a wide variety of fields, including anthropology, semiotics, and artistic creativity and appreciation in addition to psychology. Accomplishments à à à à à Sigmund Freud concentrated originally on biology, doing research in physiology for six years under the great German scientist Ernest von Brucke. After that he focused in neurology. While at the university, in 1874 he discovered anti-Jewish prejudices and declared his place is ââ¬Å"with the opposition.â⬠He traveled to Manchester, Britain, to see his half brother, Philippe, and his niece Pauline, in 1875. The following year he did his first personal research in Trieste, on sexual glands of anguilas. That sane year he joined Bruckeââ¬â¢s laboratory. In 1877, Freud published the end result of his anatomical research on the central nervous system of a specific larva. In 1880, he did a year of military service. Freud received his medical degree in 1881. Having become engaged to be married in 1882, he rather unwillingly took up more dependable and financially rewarding work as a doctor at Vienna General Hospital. Shortly after his marriage in 1886, which was e xtremely happy, and gave hi... ... unconscious in its place. What he discovered, it has been suggested, was the extreme prevalence of child sexual abuse, particularly of young girls, even in respectable nineteenth century Vienna. He did in fact offer an early 'seduction theory' of neuroses. He quickly withdrew this theory because of it being discouraged , and replaced with theory of the unconscious. Conclusion In whole, Sigmund Freud is one of the most important thinkers of the twentieth century. Over the years, his work became more complex and wider in scope, less influenced by biology, and more humane. Once his name was established, people traveled to see him and wrote to him from all over the world. What these people sensed in him was his interest, his ability to put himself in their place, and his generous desire to help them. Work Cited Cf. Masson, J. The Assault on Truth http://www.freudfile.org/chronology_1.html http://www.iep.utm.edu/f/freud.html http://www.colorado.edu/English/ENGL2012Klages/freud.html à à à à à http://members.aol.com/sidarth20/page3/ à à à à à à à à à à à à à à à www.allpsych.com www.insomnium.co.uk
Monday, November 11, 2019
Battle Royal
Battle Royal Ralph Ellison begins the short story, ââ¬Å"Battle Royalâ⬠, in some what of a state of confusion. The nameless narrator informs the reader that he has been essentially lost in the early twenty years of his life. The narratorââ¬â¢s grandfather adds to his confusion and the overall purpose of the story. While on his death bed, the grandfather claims to be a traitor and a spy. He charges his family to ââ¬Å"overcome ââ¬Ëem with yesesââ¬Å"(258, paragraph 2) and ââ¬Å"undermine ââ¬Ëem with grinsâ⬠(258, paragraph 2) as he lays preparing for death. A point that the narrator subconsciously internalized, the reader sees through the series of actions and point of view of the narrator the use of role playing among blacks. For if this method is followed, blacks are able to refuse internally to accept second class status, protect their own self respect, and avoid betraying themselves or each other. The grandfatherââ¬â¢s words had a tremendous effect on the psyche of the narrator. Almost like a puzzle that couldnââ¬â¢t be solved that lay in the back of his mind. At points he found his self resenting his grandfatherââ¬â¢s words regardless of the success he obtained. In spite of this, he still could see his self through his actions carrying out his grandfatherââ¬â¢s advice of meekness and humility towards the white man. On the narratorââ¬â¢s graduation day he delivered a speech which showed that ââ¬Å"humility was the secret, indeed, the very essence of progress. â⬠(248, paragraph 3). For this speech, he gained praise from the white men of the town, because he exhibited the attitude that the white man thought to be ââ¬Å"desirable conductâ⬠(248, paragraph 3). He was then invited to give the speech on behalf of the townââ¬â¢s leading officials. Ellison uses the example of the narratorââ¬â¢s speech of humility to show that the white man in that time period can be manipulated. The narrator conveys humbleness in his speech to the white man, without showing any idea of equality to him. In return, the narrator is rewarded and invited to give his speech among more ââ¬Å"white menâ⬠. This being an achievement that the socially conscious black man pushing for equality would have never accomplished during this time period. Upon arrival at the town meeting to give his speech he quickly realizes that it is not exactly what he had been expecting. He was then convinced or almost forced to participate in a Battle Royal amongst other black males who were not there to give any type of speech. The Battle Royal included several acts of self degradation towards the narrator and other black males. Through these actions we can see that the white men saw blacks as animals, and that the narrator was no different. Regardless of whether he was there for a speech or not, he was still forced to participate. In this way the white men showed their superior attitude towards the black males, the attitude that his grandfather taught him how to overcome with humility. As Ellison points out by saying, ââ¬Å"They were tough guys who seemed to have no grandfatherââ¬â¢s curse worrying their mindsâ⬠¦Ã¢â¬ ¦.. In those pre-invisible days I visualized myself as a potential Booker T. Washingtonâ⬠(248- 249, paragraph 4). The narrator not only shows humility in his speech but also through the scenes that take place in Battle Royal. He keeps the thought of his grandfatherââ¬â¢s words at the fore front of his mind, as he goes through the harsh acts forced upon him by the white men during the battle royal, in hopes of giving his speech. In fact, the narrator was abused brutally both mentally and physically to the point where he could barely stand. Yet he still was persistent in wanting to give his speech. Ellison in this scene shows how blacks must be strong minded and willing to become completely humble in the eyes of the white man in order for the method to work. After the battle royal, the narrator was finally able to give his speech among the white men. Notably, after he was already dismissed with the other black males and then told to come back. The narrator relishes at the thought of giving his speech and begins to speak amongst the white men. It was not until his mouth began to dry and fill up with blood from his wounds, that he realized the white men were still laughing and talking. With thoughts of giving up and leaving in his head, he decided to continue with his speech. As he proceeded, the white men yelled for him to repeat words that were of three or more syllables, mocking him. He made a mistake and yelled social equality as the white men taunted him. The white men quickly put him in his place. Once the narrator was finished, he was presented with a briefcase and scholarship to a negro college. The scene of the final speech demonstrated how even though the white men did not respect him they still granted him with a briefcase and a scholarship. They did this because he exhibited once again humility towards them, making them feel superior. The second he mentioned the word ââ¬Å"equalityâ⬠he was quickly corrected, for they did not believe blacks and whites could be equal. By showing humbleness, the nameless nar rator gained exactly what he wanted from the white man without pushing for equality externally but internally. Battle Royal Battle Royal Ralph Ellison begins the short story, ââ¬Å"Battle Royalâ⬠, in some what of a state of confusion. The nameless narrator informs the reader that he has been essentially lost in the early twenty years of his life. The narratorââ¬â¢s grandfather adds to his confusion and the overall purpose of the story. While on his death bed, the grandfather claims to be a traitor and a spy. He charges his family to ââ¬Å"overcome ââ¬Ëem with yesesââ¬Å"(258, paragraph 2) and ââ¬Å"undermine ââ¬Ëem with grinsâ⬠(258, paragraph 2) as he lays preparing for death. A point that the narrator subconsciously internalized, the reader sees through the series of actions and point of view of the narrator the use of role playing among blacks. For if this method is followed, blacks are able to refuse internally to accept second class status, protect their own self respect, and avoid betraying themselves or each other. The grandfatherââ¬â¢s words had a tremendous effect on the psyche of the narrator. Almost like a puzzle that couldnââ¬â¢t be solved that lay in the back of his mind. At points he found his self resenting his grandfatherââ¬â¢s words regardless of the success he obtained. In spite of this, he still could see his self through his actions carrying out his grandfatherââ¬â¢s advice of meekness and humility towards the white man. On the narratorââ¬â¢s graduation day he delivered a speech which showed that ââ¬Å"humility was the secret, indeed, the very essence of progress. â⬠(248, paragraph 3). For this speech, he gained praise from the white men of the town, because he exhibited the attitude that the white man thought to be ââ¬Å"desirable conductâ⬠(248, paragraph 3). He was then invited to give the speech on behalf of the townââ¬â¢s leading officials. Ellison uses the example of the narratorââ¬â¢s speech of humility to show that the white man in that time period can be manipulated. The narrator conveys humbleness in his speech to the white man, without showing any idea of equality to him. In return, the narrator is rewarded and invited to give his speech among more ââ¬Å"white menâ⬠. This being an achievement that the socially conscious black man pushing for equality would have never accomplished during this time period. Upon arrival at the town meeting to give his speech he quickly realizes that it is not exactly what he had been expecting. He was then convinced or almost forced to participate in a Battle Royal amongst other black males who were not there to give any type of speech. The Battle Royal included several acts of self degradation towards the narrator and other black males. Through these actions we can see that the white men saw blacks as animals, and that the narrator was no different. Regardless of whether he was there for a speech or not, he was still forced to participate. In this way the white men showed their superior attitude towards the black males, the attitude that his grandfather taught him how to overcome with humility. As Ellison points out by saying, ââ¬Å"They were tough guys who seemed to have no grandfatherââ¬â¢s curse worrying their mindsâ⬠¦Ã¢â¬ ¦.. In those pre-invisible days I visualized myself as a potential Booker T. Washingtonâ⬠(248- 249, paragraph 4). The narrator not only shows humility in his speech but also through the scenes that take place in Battle Royal. He keeps the thought of his grandfatherââ¬â¢s words at the fore front of his mind, as he goes through the harsh acts forced upon him by the white men during the battle royal, in hopes of giving his speech. In fact, the narrator was abused brutally both mentally and physically to the point where he could barely stand. Yet he still was persistent in wanting to give his speech. Ellison in this scene shows how blacks must be strong minded and willing to become completely humble in the eyes of the white man in order for the method to work. After the battle royal, the narrator was finally able to give his speech among the white men. Notably, after he was already dismissed with the other black males and then told to come back. The narrator relishes at the thought of giving his speech and begins to speak amongst the white men. It was not until his mouth began to dry and fill up with blood from his wounds, that he realized the white men were still laughing and talking. With thoughts of giving up and leaving in his head, he decided to continue with his speech. As he proceeded, the white men yelled for him to repeat words that were of three or more syllables, mocking him. He made a mistake and yelled social equality as the white men taunted him. The white men quickly put him in his place. Once the narrator was finished, he was presented with a briefcase and scholarship to a negro college. The scene of the final speech demonstrated how even though the white men did not respect him they still granted him with a briefcase and a scholarship. They did this because he exhibited once again humility towards them, making them feel superior. The second he mentioned the word ââ¬Å"equalityâ⬠he was quickly corrected, for they did not believe blacks and whites could be equal. By showing humbleness, the nameless nar rator gained exactly what he wanted from the white man without pushing for equality externally but internally. Battle Royal Battle Royal Ralph Ellison begins the short story, ââ¬Å"Battle Royalâ⬠, in some what of a state of confusion. The nameless narrator informs the reader that he has been essentially lost in the early twenty years of his life. The narratorââ¬â¢s grandfather adds to his confusion and the overall purpose of the story. While on his death bed, the grandfather claims to be a traitor and a spy. He charges his family to ââ¬Å"overcome ââ¬Ëem with yesesââ¬Å"(258, paragraph 2) and ââ¬Å"undermine ââ¬Ëem with grinsâ⬠(258, paragraph 2) as he lays preparing for death. A point that the narrator subconsciously internalized, the reader sees through the series of actions and point of view of the narrator the use of role playing among blacks. For if this method is followed, blacks are able to refuse internally to accept second class status, protect their own self respect, and avoid betraying themselves or each other. The grandfatherââ¬â¢s words had a tremendous effect on the psyche of the narrator. Almost like a puzzle that couldnââ¬â¢t be solved that lay in the back of his mind. At points he found his self resenting his grandfatherââ¬â¢s words regardless of the success he obtained. In spite of this, he still could see his self through his actions carrying out his grandfatherââ¬â¢s advice of meekness and humility towards the white man. On the narratorââ¬â¢s graduation day he delivered a speech which showed that ââ¬Å"humility was the secret, indeed, the very essence of progress. â⬠(248, paragraph 3). For this speech, he gained praise from the white men of the town, because he exhibited the attitude that the white man thought to be ââ¬Å"desirable conductâ⬠(248, paragraph 3). He was then invited to give the speech on behalf of the townââ¬â¢s leading officials. Ellison uses the example of the narratorââ¬â¢s speech of humility to show that the white man in that time period can be manipulated. The narrator conveys humbleness in his speech to the white man, without showing any idea of equality to him. In return, the narrator is rewarded and invited to give his speech among more ââ¬Å"white menâ⬠. This being an achievement that the socially conscious black man pushing for equality would have never accomplished during this time period. Upon arrival at the town meeting to give his speech he quickly realizes that it is not exactly what he had been expecting. He was then convinced or almost forced to participate in a Battle Royal amongst other black males who were not there to give any type of speech. The Battle Royal included several acts of self degradation towards the narrator and other black males. Through these actions we can see that the white men saw blacks as animals, and that the narrator was no different. Regardless of whether he was there for a speech or not, he was still forced to participate. In this way the white men showed their superior attitude towards the black males, the attitude that his grandfather taught him how to overcome with humility. As Ellison points out by saying, ââ¬Å"They were tough guys who seemed to have no grandfatherââ¬â¢s curse worrying their mindsâ⬠¦Ã¢â¬ ¦.. In those pre-invisible days I visualized myself as a potential Booker T. Washingtonâ⬠(248- 249, paragraph 4). The narrator not only shows humility in his speech but also through the scenes that take place in Battle Royal. He keeps the thought of his grandfatherââ¬â¢s words at the fore front of his mind, as he goes through the harsh acts forced upon him by the white men during the battle royal, in hopes of giving his speech. In fact, the narrator was abused brutally both mentally and physically to the point where he could barely stand. Yet he still was persistent in wanting to give his speech. Ellison in this scene shows how blacks must be strong minded and willing to become completely humble in the eyes of the white man in order for the method to work. After the battle royal, the narrator was finally able to give his speech among the white men. Notably, after he was already dismissed with the other black males and then told to come back. The narrator relishes at the thought of giving his speech and begins to speak amongst the white men. It was not until his mouth began to dry and fill up with blood from his wounds, that he realized the white men were still laughing and talking. With thoughts of giving up and leaving in his head, he decided to continue with his speech. As he proceeded, the white men yelled for him to repeat words that were of three or more syllables, mocking him. He made a mistake and yelled social equality as the white men taunted him. The white men quickly put him in his place. Once the narrator was finished, he was presented with a briefcase and scholarship to a negro college. The scene of the final speech demonstrated how even though the white men did not respect him they still granted him with a briefcase and a scholarship. They did this because he exhibited once again humility towards them, making them feel superior. The second he mentioned the word ââ¬Å"equalityâ⬠he was quickly corrected, for they did not believe blacks and whites could be equal. By showing humbleness, the nameless nar rator gained exactly what he wanted from the white man without pushing for equality externally but internally.
Friday, November 8, 2019
What to Do With Short Stories
What to Do With Short Stories Recently I received a simple email from a reader who stated she wrote mostly short stories, and she had no clue what to do with them. She felt the day of the short story was over, and that hers had no chance of being published. She also asked how to make any money with them. These days, short writing is often interpreted as free to read, and she wanted to make a dollar or two from her effort. I understood her frustration and desire. Immediately, I asked her how many publications did she buy each year that catered to the short story. She could count them on one hand. You can guess my response to that. If shes not supporting the short story market, how can she expect to make money from it? Same goes for poetry, mysteries, sci-fi and the rest. {Okay, rant over.) From there, I suggested the following methods to earning income from short stories: 1) Contests In case you are new to FundsforWriters, I post many contests, and only those that pay $200 or more. Short story competitions are popular in the contest world. They usually charge entry fees, which are used to fund the prize money and cover expenses of judges and online promotion. Try to work one a month into your regimen. Contests are no different from submitting to editors. You risk rejection, but you also play the odds of being discovered and published in addition to putting a few dollars in your pocket. 2) Self-pub shorts on Amazon Self-publishing isnt just for novels or how-to books. Whats great these days is that you can sell ebooks, e-shorts, or chapbooks online, regardless of word count. Your short might not make more than 99 cents, but its read, and youre on your way as a short story author. 3) Magazines and anthologies These calls for submissions dont holler loud, so youll need to pay attention to venues like FundsforWriters to find them. Of course you need to sign up for FundsforWriters, and preferably TOTAL FundsforWriters as well. (See https://fundsforwriters.com/total-subscription-special/ But here are some markets to help your efforts: http://thewritelife.com/where-to-submit-short-stories/ amazon.com/Novel-Short-Story-Writers-Market/dp/159963841X/fundsforwriters sfwa.org/category/information-center/advice-for-new-writers/where-to-submit/ http://thereviewreview.net/publishing-tips/show-me-literary-magazines-pay 4) Crowdfunding Do you have a short story project in mind? Pitch it in a crowdfunding campaign at Kickstarter.com , Indiegogo.com , Pubslush.com , Unbound.co.uk or any of two dozen others. These are the most common and reliable for authors. Study the successful campaigns and learn from the masters. Earn money for your project and build a following at the same time. Short people rock!
Wednesday, November 6, 2019
The Training Issue essays
The Training Issue essays We already said that the Commission was concerned about the level and extent of training provided by Americas businesses. The National Alliance of Business quoted Bureau of Labor Statistics survey data to outline the extent and pay-off from worker training. They found that larger companies are more apt to engage in training than are the medium and small sized firms. Manufacturers are more apt to provide training in basic skills; non-manufacturing training tends to be more job skills oriented. Workers with the most education to begin with are also the workers most apt to receive training from all sectors in the economy. Managers often receive the least amount of train ing of all job classifications. Larger firms are more oriented towards job skills training that are medium and small sized firms. Finally, the use of outside training providers is increasing as opposed to in-house training. From the employees point of view, training does pay. Over 80% report that they gained skills from training. Only 19% reported that training led to higher pay. 40% felt that job training was necessary for future advancement in their particular occupation. It is generally agreed that there is a current skilled worker shortage in the nation. Given that, why isnt there more training by American companies? Since medium and small sized firms are the fastest growing in terms of employment, why arent these firms more engaged in the training process? Cost is a factor, of course. But cost is probably not the major factor. With the reduced loyalty of firms to employees coupled with reduced loyalty to firms on the part of employees, could it be that firms are concerned about paying the costs of training an employee only to lose that employee to other firms? This is of particular concern in tight labor markets. Perhaps smaller firms feel they are particularly vulnerable to the potential loss of skilled employees and ...
Monday, November 4, 2019
347 Essay Example | Topics and Well Written Essays - 750 words
347 - Essay Example A component of the program is to train staff in the implementation of the Program. This requires an understanding of various risks and techniques for identification of warning signs. Training is the most effective method for acquisition of skills, knowledge, and competencies. A training program (see Attachments) has been envisaged to fill the void created by the federal requirement. We appreciate the Arizona Department of Commerce taking an interest in helping businesses combat identity-theft through our new training program. Please feel free to call me at 12345 for any further information or have any questions about this proposal. Businesses and organizations are required by the Red Flags Rule to implement a written Identity Theft Prevention Program for detecting ââ¬Å"red flagsâ⬠or warning signs of identity theft for their day-to-day operations. The Rule applies to ââ¬Å"financial institutionsâ⬠and ââ¬Å"creditors.â⬠Financial institutions and creditors with covered accounts need to develop and implement a Program, which should be designed to detect and respond to red flags of identity theft based on the nature of businesses and the associated risks. The program should include four basic elements that create a framework to address threats from identity theft. Red flags are patterns of practices or specific activities that are suspicious and indicate the possibilities of identity theft. The Program should include reasonable policies and procedures for identification of red flags. The Program should be designed for detection of red flags that are identified. Appropriate action should be laid out when red flags are detected. The Program should address how the Program would be re-evaluated periodically to reflect ever-changing risks from this crime. The first written program should be approved by the board of directors or the
Saturday, November 2, 2019
What are the strengths and weaknesses of the performance management Dissertation
What are the strengths and weaknesses of the performance management system of Riyadh City Council - Dissertation Example Data Analysis 44 3.10 Methodological Limitations 45 3.11 Conclusion 46 Chapter 4- Results and Discussion 4.1 Introduction 48 4.2 Results 48 4.3 Discussion 76 Chapter 5- Conclusions and Recommendations 5.1 Conclusions 86 5.2. Recommendations 90 References 93 List of Tables and Figures Table 1. Demographic characteristics: Level of measurement, categories and codes 37 Table 2. Objectives, hypotheses, and statistical tests. 37 Table 3. Frequency and percentage distribution for gender. 48 Table 4. Frequency and percentage distribution for age. 48 Table 5. Frequency and percentage distribution for years of service. 49 Table 6. Frequency and percentage distribution for position. 49 Table 7. Means and standard deviations: Agency relations. 50 Table 8. Means and standard deviations: Resource utilisation. 51 Table 9. Means and standard deviations: Inimitable. 53 Table 10. Means and standard deviations: Non-substitutable. 54 Table 11. Means and standard deviations: Competence. 55 Table 12. Mea ns and standard deviations: Firm specificity. 56 Table 13. Means and standard deviations: Relevant resources. 56 Table 14. Means and standard deviations: Utilisation of resources. 57 Table 15. Means and standard deviations: Acquisition. 59 Table 16. Means and standard deviations: Development. 59 Table 17. Means and standard deviations: Configuration. 60 Table 18. Means and standard deviations: Innovation. 61 Table 19. Means and standard deviations: Technology. 61 Table 20. Means and standard deviations: Dynamic capability. 62 Table 21. Means and standard deviations: Performance attainment. 63 Table 22. Means and standard deviations: Individual commitment. 64 Table 23. Means and standard deviations: Processes satisfaction. 65 Table 24. Means and standard deviations: Goal setting. 65 Table... Performance management is primarily known to be a process that encourages collaboration for the members of the local administration. For the RCC, they have encountered a number of concerns that must be addressed though performance management standards and practises. For instance, they have experienced problems with improving the methods for keeping up with rapid changes such as civilizational shifts or new lifestyles among community members (Al-Nuaim 2001). To consider services for health, safety, and security, housing plans, and preservation of the environment and historical sites has become a challenge for Riyadhââ¬â¢s local administrators. Moreover, most often, the publicââ¬â¢s opinion on the policies implemented by the City Council as well as on the implementation of projects and activities, and the performance of the governing body, has created difficulties for mayors and the rest of the administration in developing their community (Al Riyadh 2004). Because of these, the R CC has aimed to boost their performance by focusing on the capability of their workforce, enhancing their projects by being consistent with the communityââ¬â¢s needs, and providing their administration with the necessary procedural and managerial specialisations. One weak point that the local city councils in Riyadh has demonstrated is that they are not very capable of integrating various departments for planning and implementation, hence, reducing their likelihood for accomplishing main goals.
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